FAQ

What type of wax do you use?

We use natural waxes, carefully blended for a clean and long-lasting burn.

Our formulas are free from paraffin, non-toxic, and eco-friendly — offering a beautiful scent throw without compromising on sustainability.

Are your fragrances safe and vegan?

Yes! Our fragrance oils are vegan, cruelty free, and paraben free.

They are made following IFRA safety standards, ensuring high quality and safe use in home candles.

Are your candles safe for pets?

Our fragrances follow IFRA standards, which apply to products intended for humans.

There are no official guidelines for pets, so if your furry friends are sensitive, we recommend checking with your veterinarian for advice.

✨️ Always burn candles responsibly and keep them out of reach of pets and children.

How long will my order take to be shipped?

Our candles are handmade in small batches. As soon as we receive your order, we begin working on it as quickly as possible. However, please note that it may take 5–7 business days for your order to be dispatched, plus shipping time.

✨️ During busy holiday seasons, delivery may take longer.

Which countries do you ship to?

At the moment, we ship within Europe, with free shipping in Belgium.

Can I return my order?

Yes, unused candles and non-personalized items can be returned within 14 days of delivery. Please note that used candles and personalized products cannot be returned, and return shipping costs are the responsibility of the customer.

What should I do if my order arrives damaged?

We carefully pack every order to ensure it reaches you safely. If your order arrives damaged, please contact us immediately with photos. 

How can I safely use my candles?

Never burn a candle for more than 4 hours at a time

Always place on a heat-resistant surface

Keep away from children and pets — especially candles that look like desserts rhey may attract curiosity!

Do not burn multiple candles too close together

👉 For detailed guidelines, see our Candle Safety Page